Ordering Information & Policies

Everything you need to know about ordering, shipping, pricing, and product limitations. Contact us anytime for assistance.

Placing Your Order

Easy & Flexible Ordering Options

If for any reason the item that you are looking for is not exactly the same as an item in our catalog please call us; we're more than happy to help! We will be installing an on-line ordering system; in the meantime orders can be placed via e-mail, fax or phone.

Toll-Free Phone: 1-800-529-5015
Fax: (416) 690-5221
Toronto Local: (416) 690-2455
Email: dentgas@bellnet.ca
For any inquiries call the 1-800-529-5015
Pricing & Payment Information

Transparent & Competitive Pricing

All prices listed are in Canadian Dollars (CAD). Applicable taxes and shipping charges are calculated separately at the time of order.

Pricing is generally based on single-unit purchases. For bulk orders or recurring requirements, we encourage you to contact us to discuss volume-based discounts.

Dealer and reseller inquiries are always welcome. While we strive to maintain consistent pricing, market conditions and supplier costs may occasionally require adjustments.

Product Sales Limitations

Regulatory & Distribution Guidelines

Certain products can only be sold upon the order of a licensed Dentist or Physician, in accordance with regulatory and manufacturer requirements. Due to specific manufacturer agreements, some items may not be available in certain regions or markets. Dent-Gas Equipment Services Inc. reserves the right to decline sales where distribution restrictions apply.

All products are supplied to meet applicable government regulations and relevant professional standards. In rare cases where regulations change or are unclear, liability is limited to the original purchase price of the item.

U.S. & INTERNATIONAL CUSTOMERS

International Orders & Cross-Border Shipping

We support U.S. and international customers with compliant shipping, proper colour coding, and guidance to help ensure smooth customs clearance and delivery.

Warranty Information

Product Warranty Coverage

Most products supplied by Dent-Gas carry a one-year manufacturer warranty. Rubber components and soft goods are generally warranted only to be free from defects at the time of delivery. If you experience issues with a product, whether purchased from us or elsewhere, we encourage you to reach out. In many cases, we can recommend an alternative or improved solution better suited to your application.

Limits of Liability

Use & Responsibility Notice

Any claim against Dent-Gas Equipment Services Inc., whether based on warranty or negligence, shall not exceed the original purchase price of the product in question.

It is the purchaser’s responsibility to ensure that products are suitable for their intended application and that all personnel are properly informed of any associated risks or safety considerations.

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